Most tennis clubs don't have a booking problem. They have a membership problem wearing a booking problem's clothes: annual subscriptions renewing on paper, guest fees collected in cash, floodlights charged inconsistently, and a coaching programme that lives in the head pro's own diary.
Rarely on empty courts. Usually on revenue that was earned and never collected.
A member brings a friend, the friend plays, and the fee is either forgotten, waived at the desk or paid in cash that nobody records. Attaching the guest fee to the booking — charged at checkout, visible on the booking, counted in the report — converts a social convention into revenue without anyone having to have an awkward conversation.
Annual subscriptions are the club's foundation and the easiest thing in the business to let slide. Knowing who is due and contacting them in time is the whole fix, and it changes churn more than any acquisition campaign a club of that size can afford to run.
Court bookings in one place, the coaching programme in the pro's own calendar, fixtures on a noticeboard. The clash is discovered on the night, by the members. One calendar with coaching, fixtures, club nights and maintenance as first-class blocks removes the category of problem rather than reducing it.
Some clubs charge, some don't, most do it inconsistently after dark. A higher rate band on the hours after dusk needs no decision at the desk and moves with the season automatically — and it makes the winter evening economics visible in the reporting for the first time.
Different surfaces, different rules. All of it is configuration, not a workaround.
Clay, hard and indoor courts each get their own rate, slot length, booking window and maintenance buffer.
Full, off-peak, junior, family. Each carries its own court rate, included time and guest-fee rule.
League matches, club nights, team practice and maintenance set once for the season as recurring blocks.
The pro's lessons, junior groups and group courses onto the same grid, with a coach calendar connected to the court.
Yes. A membership can carry included court time at zero cost while the same slot is priced for a non-member, and a member booking can add a guest fee for each non-member on court. The rates are rules attached to the membership, so nobody has to apply a code.
Floodlights are usually handled either as a higher rate band on the hours after dusk, or as an add-on charged at checkout. Both work; the rate band is simpler to run because it needs no decision at the desk and changes automatically as the season shifts.
Yes. Fixtures, club nights, team practice and maintenance are blocks on the same calendar as public bookings, so a court reserved for a match cannot be sold underneath it. Recurring blocks are set once for the season rather than week by week.
No — rates, slot lengths, booking windows and buffers are all set per court, so surfaces can be priced and scheduled differently. Clay courts that need maintenance windows between sessions get their buffer set once and it applies automatically.
A membership can be sold for an annual period and paid through your own payment gateway. What is not automated is the renewal itself: there is no auto-renewing subscription that charges the card again at the end of the period, and no renewal reminder sent ahead of a charge. Chasing renewals is a manual job, which at a tennis club is exactly where churn is saved or lost — so it is worth knowing before you choose.
Free to start. No card needed, and bookings settle into your own payment account.