Corporate and block bookings: what's automated and what isn't | Real Sports
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Use case · Corporate & blocks

Block bookings: the business is real, most of the automation isn't

League organisers, corporate clients and schools hold your best inventory — the same peak slot every week, paid without much argument. Software usually ignores them, and we should be honest that we largely do too: there is no on-account billing here and no organiser login. What we do have is one properly automated corporate mechanism, a calendar your staff can hold slots on, and the reporting to tell you whether the block is worth what you are giving away.

The short version

  • No on-account billing, no monthly invoicing, no organiser login. Said first, because the rest of the industry implies otherwise.
  • Email-domain promo codes are the one corporate mechanism that genuinely automates — a company's staff self-serve at your agreed rate.
  • Staff hold the slots on the same calendar as everything else.
  • Do the sum first — reporting tells you what those hours earn sold publicly.
Why it's usually broken

Three reasons this relationship runs on WhatsApp

Diagnosis of the problem, not a claim that we have solved all of it — see further down for which parts we haven't.

01

They can't pay the way the system wants

A card at checkout, per booking, is impossible for a corporate finance team. They pay approved invoices on terms, through a process that has nothing to do with your booking page. Every venue meets this wall, and most end up agreeing the whole arrangement over messages and holding it together by hand.

02

Every change goes through a person

An organiser moving one fixture means a message, someone finding the booking, and a confirmation. Multiply by a season and it is a part-time job — and it happens at the times your desk is busiest, because that is when the fixtures are.

03

Nobody knows what the block earns

When a block lives outside the system, it is invisible in your reporting. You cannot compare it against the public rate for the same hours, which means the discount is never revisited and a season rate agreed three years ago is still running.

What is available

How a block runs here today

Four things that work, one of which is better than the on-account model people ask for.

FirstGive the company a code

A promo code scoped to their email domain, capped by total and per-user use, with a time window.

SecondOr hold the slots yourself

Staff block the hours on the same calendar as everything else, so nothing is sold underneath them.

ThirdCollect what you need

Custom forms capture the organisation, the contact and anything your operation records.

FourthCheck it still makes sense

Utilisation and revenue reporting, per hour and per resource, against the public rate.

The check worth doing

Is the block actually good business?

This part is about your venue rather than our software, and it is the most valuable thing on the page. Block bookings feel like guaranteed revenue, which is exactly why they go unexamined.

01

Compare it against the public rate for the same hours

A season-long Tuesday 19:00 block is occupying the single most sellable hour you own. Work out what those hours earn at the public rate, at the fill rate you actually achieve — not the theoretical one — and put the two numbers side by side. Often the block still wins. Sometimes it has been losing quietly for years.

02

Value the certainty honestly

A block deserves a genuine discount: it is guaranteed, it is paid, it needs no marketing and it fills a slot you would otherwise be selling every week forever. The mistake is not discounting — it is never re-running the sum, so a rate set when you were half empty is still there now that you turn people away.

Straight answers

What we don't do for account customers

Three gaps. All three are things competitors advertise, so you will go looking for them.

No on-account billing

There is no organisation record with credit terms, no balance that accrues across a month, and no invoice raised at period end. Bookings are paid at checkout, and invoicing happens in your own finance system.

No organiser or broker login

An external customer cannot be given a scoped login over their own block to move their own fixtures. Changes reach your desk. Custom access and permissions govern your team, not your customers.

Nothing releases dates for you

When an organiser skips a week, somebody on your side frees that slot. It then sells like any other hour, but no waiting list is offered it and no rule releases it in advance.

FAQ

Block booking questions

Can a corporate customer book on account and pay us monthly?

No. There is no account with credit terms, no accruing balance and no monthly invoice raised by the system. Bookings are paid at checkout. In practice venues take these arrangements off-platform — you agree the block, your staff hold the slots, and you invoice from your own finance system. If on-account billing is a hard requirement for your biggest clients, that is a genuine gap and worth weighing before you move.

Can an organiser log in and manage their own fixtures?

No. There is no customer-side organiser or broker login scoped to their own block, so fixture changes still reach your desk. Customer accounts and log-in exist as a Custom-plan item for your booking journey, but that is an ordinary customer account rather than a delegated admin over a block of your calendar.

So what does help with corporate business?

One mechanism is properly automated and genuinely useful: promo and voucher codes can be scoped to an email domain, so everyone at a given company gets an agreed rate when they book themselves, with caps on total and per-user use and a time window. That turns a corporate deal into self-service at the right price instead of a block your desk administers. Beyond that: staff can block slots on the calendar, member-only pricing and slots can be reserved for a group, and custom forms collect whatever the organisation needs recorded.

What stops a block booking blocking revenue we could sell better?

Reporting, and doing the sum before you agree the season rather than after. Utilisation and revenue reporting by hour and by resource tells you what those exact hours earn when sold publicly, so a block discount is a decision with a number attached. The trap is that a block feels like guaranteed revenue while quietly being your best inventory sold cheap.

If a block session is released, does it get sold again?

Once your staff free the slot it is available to book again, and dynamic allocation helps it fill where courts or pitches are interchangeable. What does not happen is automatic: nothing offers the released date onward to a waiting list, and nothing releases dates for you when an organiser tells you they are skipping a week.

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